Delivery tracking,
built for your customer experience.
Trusted by
00. Why Boxia
Customer experience is a strategic priority
Delivery friction has a direct impact on satisfaction, brand reputation, and repeat business.
Your customers place their trust in your brand and you refuse to let them down.
The products you ship are high-value, regulated, or business-critical.
On-time delivery is a competitive differentiator for your customers.
01. Discovery
Discover the Boxia platform
Reduce delivery friction, relieve pressure on your customer service, and turn every shipment into a driver of loyalty and operational performance.
02. Proof
Trusted by leading enterprises
More than 350 brands — from global manufacturers to leading distributors and pure-play e-merchants — rely on Boxia to manage their delivery experience. Here is what they have to say.
03. Impact
Strengthen customer satisfaction and operational performance
A well-managed delivery translates into higher ratings on Trustpilot and Verified Reviews, measurable savings for your support organisation, and repeat purchases — supported by the analytics you need to steer carriers and continuously improve your logistics.
05. Onboarding
A dedicated team at every step of your deployment
From contract signature to your first tracked shipments, without disrupting your teams.
Contract signature
- · Master agreement signed
- · Provisioning of your Boxia environment
- · Kick-off with your operations and IT stakeholders
Technical integration
- · Data mapping and validation
- · Configuration of data feeds and carrier connectors
- · Set-up of customer communications (notifications, branded tracking page)
First tracked shipments
- · Real-time tracking activated in production
- · Customer notifications rolled out
- · Business and support teams trained and autonomous
06. Integration
Integration documentation
Connect your systems to Boxia with minimal effort from your IT team and go live in under a week.
